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    A Playbook for Developing Direct Sales Strategy

    Why This Matters

    For founders, developing direct sales strategy represents a critical inflection point that can determine your company's trajectory. Getting this right doesn't just solve an immediate problem—it creates compounding advantages across your business.

    Lessons We've Learned

    Start with a narrow, focused target audience before expanding

    Create stronger network effects by optimizing user-to-user connections

    Balance short-term growth tactics with long-term sustainable strategies

    The First Principles

    01.

    Segment strategically. Different customer groups require tailored approaches for optimal results.

    02.

    Test relentlessly. Create a culture of constant experimentation to discover what truly works.

    03.

    Build for iteration. Design systems that can evolve as you learn and grow.

    The Retention Framework

    1. Map the Value Journey

    Understand how and when customers receive value from your product.

    2. Identify Drop-off Points

    Analyze where and why users stop engaging with your product.

    3. Design Retention Hooks

    Create features and experiences that bring users back repeatedly.

    4. Implement Engagement Loops

    Build notifications and reminders that re-engage users at the right moments.

    5. Measure Cohort Retention

    Track how retention changes over time for different user groups.

    What We've Seen Work

    "When we started focusing on developing direct sales strategy, we initially overcomplicated things. Simplifying our approach and measuring outcomes clearly made all the difference."

    — Founder, Digital Platform

    Founder Tips

    • Document your growth processes to make them repeatable

    • Create a weekly growth review ritual with your team

    • Analyze competitors but don't blindly copy their tactics

    Your Move: What To Do Now

    Take a step back and assess: Where are you in this journey right now? What's your biggest opportunity?

    Block 90 minutes with your leadership team this week to map out your approach using the framework above. Focus on identifying quick wins that build momentum.

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